I think it’s only fair to post a follow-up to my last post about LibSyn support…

I received this e-mail yesterday and am very pleased with their response. They have done what they could to give us access to a file format that is supported by Excel.

I guess you just have to put pressure on them to read the e-mail before they respond…

On 1/22/07, Libsyn Support wrote:

Hi Casey,

Thanks for your patience. We took this issue to heart and have made a few updates:

1) There’s now a link to a CSV containing summary stats for each of your files
2) Instead of the ambiguous blank screen if logging is turned off for an account (it is for yours), there is a message pointing you to the settings option to enable it

We hope you find these updates helpful and would appreciate any feedback you wish to offer.

Regards,

Marty Mulligan